My wife and I worked with Miles back in 2004, trying to find a house in the Kansas City area. Miles spent hours with us and provided large amounts of information regarding the market. In the end, we did not originally move back to the Kansas City. In 2006, we re-enlisted the help of Miles to help us find a home in the Kansas City area. I would consider myself a very high maintenance customer, wanting to see many locations and homes. Miles took care of my wife and I through the entire process, eventually leading me to the purchase of the perfect home for my wife and I. Miles has excellent after-the-sale communications, keeping us up to date on the Kansas City real estate market. Recently, Miles updated us on rate decreases and continues to help us navigate the Kansas City market. I would encourage anyone searching for a home in the Kansas City area to use Miles as their agent.