We moved from our home town of Des Moines to an area we knew very little about and felt somewhat overwhelmed at the beginning of the process. I have been in the investment sales and customer service business for 11 years and can’t remember in my experiences someone who provided better customer service, who was always available even on his vacation, or took his responsibility more seriously than Miles!! My son, who is a VERY good judge of character and does not embrace many people outside of his immediate family, has hugged Miles each time he has seen him! As far as we are concerned, that’s all we need to see to truly understand his character and compassion. I realize why he is at the top of his profession!